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Telemedicine App Development: Step by Step Guide

Telemedicine App Development: Step by Step Guide

  • Last Updated on March 28, 2022
  • 12 min read

Quick Summary:

Customer-Centric Mobile Application = Pleasing Results

Have a plan to develop a telemedicine app to serve society and lead the healthcare industry but fear the process of development and stack of investment?

Relax! This blog will help you make an informed decision. Here, you will know how should be the design of your app that pleases users and keeps them engaged, technical details, and also a business aspect. It has every minor and major step necessary to build a successful telemedicine app.

The COVID-19 Pandemic has accelerated digital transformation in healthcare at breakneck speed. However, among all the innovative solutions now being developed in the healthcare industry, Telemedicine App Development seems to have gained the highest popularity.

According to the U.S. News, Telemedicine services grew from 1,000% to 4,000% in just one month in 2020. Furthermore, the Telemedicine market which generated $40.20 Billion US dollars in 2020 is forecasted to reach $431.82 Billion US dollars by the year 2030.


Now, if these numbers didn’t convince you to invest in a Telemedicine app, the following report from a recent study most definitely will.

As per the Spyglass Consulting Group’s recent study, 88% of healthcare providers have either already invested or planning to invest in a telemedicine app this year.

What this means is that if you don’t join the telemedicine bandwagon soon, you’re simply going to lose your competitive edge in the healthcare market.

To help you prevent that from happening, we’ve prepared a comprehensive Telemedicine App Development Guide that explains everything you need to know about Telemedicine, starting with the basics to a step-by-step process of how to build a Telemedicine App.

What is Telemedicine?

Telemedicine isn’t new. The global lockdown restrictions led by the COVID-19 Pandemic simply forced both patients & healthcare providers to mass-adopt it as the new way to obtain healthcare services.

Telemedicine basically refers to remote clinical services, powered by the use of technology to allow communication between patients & a healthcare provider.

In simple words, it is a method to deliver healthcare services to patients remotely.

Through Telemedicine, patients can discuss symptoms, medical issues, and their overall health conditions with a healthcare provider via a real-time video chat, patient portal, etc., and receive information about the diagnosis, treatment options, and get a prescription.

5 Concrete Reasons to Build a Telemedicine App in 2022

The demand for Telemedicine apps has surged to a great extent due to several reasons.

Below are the 5 most crucial reasons why Telemedicine app development is indispensable going forward.

1. The COVID-19 Pandemic Effect

The changed behavior of both patients and medical professionals due to the Pandemic is the first reason to invest in a Telemedicine app.

According to McKinsey, the number of telemedicine users, both healthcare providers & patients, have increased by 100 times since the COVID-19 Pandemic.

Statista also reported that 60-75% of the US population is now willing to use a telemedicine app regularly.

Simply put, the post-pandemic healthcare market trends offer a terrific opportunity to invest in a Telemedicine app.

2. Spike in Investments

The mass adoption of Telemedicine apps among both patients & medical professionals has incurred a huge spike in the investments in telemedicine app development. And it’s another reason to invest in a telemedicine app.

According to the market research by Data Breach, the telemedicine market will increase at a CAGR of 22.67 percent.

Statista also reported that the market value of the Telemedicine sector is predicted to reach over $175 Billion US Dollars by 2026.

Based on these statistics, it’s clear that there is a boom in the telemedicine market.

3. Reduces Healthcare Costs

With telemedicine services, healthcare businesses & self-employed doctors no longer have to rent a working space. The telemedicine app allows them to become more independent and offer services at their convenience.

Moreover, a recent study by ResearchGate also discovered that with the use of telemedicine apps, the average maintenance costs were reduced by a whopping 94 percent.

Besides the reduced maintenance costs, healthcare businesses also enjoy higher customer flows since patients don’t need to wait in lines, making the overall consultation process faster.

4. Effective Time Management

According to a recent research, 15% of healthcare professionals, especially physicians, suffer from burnout & depression from time to time. But, with a telemedicine app, you can help both medical professionals as well as self-employed doctors to effectively manage their time.

The appointment schedule & push notifications features in a telemedicine app assist doctors & medical staff to better manage their workload and maintain a healthy work-life balance.

Furthermore, doctors can even broadcast about sick days and shift changes through the app to ensure that no doctors miss their appointments.

5. 24/7 Access to Patients’ EHRs

A telemedicine app is capable of keeping humongous electronic health records (EHRs) of patients, which are accessible to doctors 24/7.

In simple words, it provides a single place to store patients’ clinical records to be accessed instantly by the doctor.

In fact, 75% of doctors & medical professionals have admitted that the EHRs have helped to improve the overall patient engagement by offering superior patient care and zero chances of medication errors.


Benefits of a Telemedicine App for Doctors

Telemedicine app development offers a plethora of benefits to doctors & healthcare professionals.


Below are some of the most valuable benefits that your doctors & other medical staff will enjoy once you develop a telemedicine app for your healthcare business.

Extensive Patient Reach

Doctors, especially specialists, are generally not available at every nook and corner of a country. The telemedicine app helps doctors to reach patients at every location with internet connectivity and provide healthcare services.

Efficient Monitoring System

Telemedicine apps come with an efficient monitoring system that stores all medical records of patients that are accessible at any time and any place. This, in turn, makes the follow-up appointments easier for doctors.


Since the telemedicine app turns the basic process automated, it saves a lot of time for doctors.

Greater Practice Efficiency

As the telemedicine apps are capable of storing every single detail of a patient, it drastically improves the decision-making for the doctors. As a result, doctors can serve more patients as it eliminates the need for physical presence altogether.

Read More: Connect with medical doctors from all over the world

Benefits of a Telemedicine App for Patients

Just like doctors, patients also enjoy numerous benefits from using telemedicine apps.

Below are some of the primary benefits a telemedicine app provides to patients.

Increased Convenience

The key purpose of a telemedicine app is to provide maximum convenience to the patients. The telemedicine app eliminates the need for the patient to travel for consultation and instead get in touch with the doctor via a digital channel.

Faster Treatment

Telemedicine apps are especially useful for patients who are suffering from minor health problems like fever or cold as the app allows them to connect with the doctor via their smartphone and get a prescription in a couple of minutes.

Quick Access to Specialists

Sometimes, patients might not be able to find certain kinds of specialists nearby their area or town, which forces them to visit a faraway location to get treatment from specialists.

The telemedicine app allows such patients to reach any kind of specialists from their smartphones and get consultation for their health issues.

Increased Satisfaction

Telemedicine apps increase patients’ satisfaction significantly as it lets them have a healthier conversation with doctors and provides 24/7 access to healthcare services.

How to Create a Telemedicine App: Step-By-Step Process

Telemedicine offers a perfect blend of medical care mobility and convenience. As a result, it has transformed the way people manage their health and attain healthcare services all over the world.

If you’re planning to build a Telemedicine app, however, it’s crucial to follow the appropriate development process to ensure the successful development of your telemedicine app.

Below, we’ve shared a complete, step-by-step process for building a telemedicine app for your company.

Step 1- Requirements Engineering

Before you embark on your Telemedicine app development journey, the first thing you need to do is document all your requirements. This stage includes performing a market research, competitor research, target audience identification, and idea productization.

Based on the information gathered from the research process, you need to create a scope of work document, list product backlog with a precise description of how your telemedicine app will help patients & doctors.

Step 2- Finalize the Features List

The next step is to decide on the features that will be necessary for each user of your telemedicine app.

Ideally, you should have a concrete list of features that are a must-have in your telemedicine app.

To help you figure out this part, we’ve described some of the most common and must-have telemedicine app features.

  • Features List for Patient’s Mobile App


Registration: The first and foremost feature a telemedicine app must-have for patients is registration/sign-in feature. Creating an account is especially required in telemedicine apps because it asks & stores a lot of personal data like EHRs. Therefore, you need to provide your patients with a feature to register & sign in via email address or a third-party platform like Facebook.

Account Management: After registration, the next essential feature to have is profile management to let patients add, modify, & delete their private information like name, address, age, and EHRs. Make sure that this information stays private and should only be available to doctors upon patients’ approval.

Search & Filters: To help patients easily find the right doctors for treatment, you need to develop an accurate & quick search functionality with filters to narrow search results based on proximity, language, ratings, and more.

Video Conferencing & Chat: Video conferencing is a core feature in telemedicine apps. Therefore, the video must be transmitted in the best quality possible so that the doctors can easily examine the symptoms.

Audio, on the other hand, must also be clear and loud to ensure the communication between patients and doctors is seamless. Furthermore, the patients should also be able to send doctors messages regarding any queries that they might have later after the consultation & it should require to schedule a separate appointment.

In-App Calendar: The in-app calendar should allow patients to schedule, reschedule, and manage appointments with doctors. It should also show the status of the appointment to see if the doctor has approved the scheduled appointment or not.

Payment: The app should allow patients to pay the consultation charges to the doctor directly from the Patients’ app via multiple payment gateways like Stripe, Paypal, Braintree, etc.

Ratings: The ratings system in the patients’ app should allow them to find a trustworthy doctor based on the ratings given by other patients. Furthermore, it should also allow patients to leave a short review of their experience with a doctor.

Notifications: The patients should be able to receive notifications for their upcoming appointments as well as other events in their patients’ app.

Read More: Patient Based Medical Data Management

  • Features List for Doctor’s Web App


Doctor Profile: All doctors must have an individual profile with all their details like specialization, medical competencies, experience, etc.

Appointment Management: The doctors should be able to receive appointment requests from patients and have the ability to approve, reject, or ask patients for a reschedule.

EHR Review: Doctors must be able to review previous EHRs of a patient to learn about the patient’s medical history & provide data-driven treatment to each patient.

E-Prescriptions: Lastly, doctors should have the ability to create e-prescriptions for their patients and deliver it to them digitally.

  • Features List for Admin’s Web App


Patients Profile Management: The admin must have direct access to all patients profiles, delete, update, check activity & financial history.

Doctors Profile Management: Like patients, the admin must also have direct access to all doctors profiles, check past appointments, financial history, and delete the account.

Analytics: Analytics should help admin to see what’s happening in their telemedicine application. They can check the overall data from a sales perspective to determine how the telemedicine app is performing in the market.

Notification Management: The admin should be able to send quick updates about any event such as promotional deals, policy updates, and more automatically via this feature.


Step 3- Get an Estimate for Your Telemedicine App Development

After finalizing the feature list, it’s time to reach out to potential app development partners and get a detailed estimate about your telemedicine app development cost.

If you don’t have any prospects in mind, you can always reach out to Peerbits, A prominent mobile app development company with expertise & proven track record in building various types of telemedicine apps.

Step 4- Start the Development Process

Once you’ve partnered with a telemedicine app development company, it’s time to begin the development process. The development usually starts with wireframe & mockup designs, followed by UX design, and backend development.

Ideally, your app development partner must keep you in loop throughout the development, share the progress, and ask for your feedback on a regular-basis to ensure all your business requirements and expectations are matched.

Step 5- Perform a Thorough Testing

During the last milestone, it is recommended to perform a thorough testing of your telemedicine app to ensure all features are working exactly as they should be.

Furthermore, you also need to make sure that your telemedicine app works smoothly on different devices and provides a seamless experience to both patients as well as doctors.

Step 6- Deploy & Take a Demo

Once the app is ready, you need to make sure that your app development partner deploys it adhering to guidelines given by Google Play Store and Apple App Store. Once your app is accepted in the App Stores, it’s time for you to take a demo & ensure it is working flawlessly and that you’re satisfied with the overall app’s performance.

Step 7- Launch

The last step of the process is the pilot roll out of your telemedicine app in the market. Once the app is live on App Stores, make sure to ask for feedback from patients as well as doctors, and make improvements to your app accordingly.

Future of Telemedicine Apps

Healthcare is already a Trillion-dollar industry that is still growing at an unprecedented pace. According to a study, the worldwide healthcare industry is going to reach $10.4 Trillion by the end of 2022.

More importnatly, the global telemedicine market is forecasted to surpass $48.8 Billion by 2023 with a CAGR of 17.1%.

Based on this data, it is absolutely clear that the telemedicine apps are here to stay and are soon going to dominate in the healthcare industry, with more patients adopting the new way to consult with doctors.


Telemedicine app development is not as easy as you might think. However, building a telemedicine app can definitely be rewarding for your business.

The market trends & future forecast already shows that the need for telemedicine apps are on a rise in the global market. So, if you’re planning to build a telemedicine app, now is the best opportunity to get started!



Nikunj Gundaniya

In charge of Java consulting, development and support practices at Peerbits. He specializes in delivering massive Java projects on time. In addition, guide the client and his team to apply only the best coding practices and ensure the project meets the client’s expectations.

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